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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up window will appear. It comprises exhaustive info about all the operations that you can perform on the page in question. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of tutorial video clips illustrating how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our extensive Frequently Asked Questions section, which comprises questions asked by actual individuals and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of customer service technicians available 24x7 and ready to assist you with any question. Each support ticket you open will be responded to within one hour (the average response time being about twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com